Nameless
Privacy policy
Nameless is a cloud backup app for your photos and videos, made by Modulab. This policy explains what we keep, why, where it lives and how to delete it. The short version: your files are yours. We store them so you can get them back, and we do nothing else with them.
What we keep
- Your account. Sign-in is handled by Clerk. We receive an account id from Clerk and, if you share it, your email address.
- The files you back up. Each original photo or video exactly as it is on your phone, and a small preview image your phone makes for your library. Anything a file already contains, such as camera details or where it was taken, stays inside the file. We don't read it out or use it.
- Details about each file, so the app can show your library: its name, type, size, dimensions, length, when it was taken, a title and source link if you add them, and your phone's own reference for it, which is how the app knows what is already backed up.
- How the app is used, such as which screens are opened and how long each backup took on Wi-Fi or mobile data. When something goes wrong, the app also sends a technical error report, with any file names and links removed first. These records carry your account id, never your files, file names, name or email. We use them to fix problems and make backups faster.
- Short-lived server logs: the time of a request, the IP address it came from and whether it worked. We use them to keep the service running and secure.
What we never do
- We never sell your data or your files.
- We never use your files to train AI.
- We don't show ads, and we don't share your information with advertisers.
- We don't look through your files. Our systems handle them only to store them and give them back to you.
Where it lives
Your files are stored with Cloudflare R2 and are encrypted at rest. Your phone sends them straight to storage over an encrypted connection, so they never pass through our own servers.
Private backup. If you turn on Private backup in Settings, your phone locks each new photo, video and preview with a key that only your devices hold, before it uploads. We store the locked file and check it arrived complete, but we cannot open it, and neither can our storage provider. We keep only a check value that lets your phone confirm a recovery key is the right one; it cannot be used to open your files. We can still see a file's details (its name, when it was taken, its size and shape, and any title or link you add). Files backed up before you turned it on are not locked. If you lose every device and your recovery key, nobody can open your locked files again, including us.
Your account and file details are kept in our database, hosted by Railway. Sign-in is run by Clerk, and app usage records are kept with PostHog. These companies work on our behalf and handle your data only to provide their part of the service. They may store and process it outside your country.
Deleting things
- A file. Delete it in the app and it leaves your library straight away. The stored copy is permanently erased 30 days later.
- An unfinished backup that you cancel, or that makes no progress for 7 days, is removed the same way.
- Your account. Delete your account in the app and we erase everything: every file, every preview, every file detail and your account record. Your sign-in account with Clerk is deleted too.
To have your app usage records deleted as well, email us.
We keep nightly copies of our database for 14 days so we can recover from accidents. They hold account and file details, never your files. So those details can remain in a copy for up to 14 days after you delete them, and then they are gone.
Your choices
You can see and download every file you have backed up, and delete any file or your whole account, at any time in the app. To ask for a copy of your information, a correction, or anything else about your data, email [email protected].
Children
Nameless is not meant for children under 13, and we don't knowingly keep data about them.
Changes
If this policy changes, we will update this page and the date at the top.
Contact
Modulab, [email protected]